Responsive, Personalized Support
Downtime for your business is not an option. Taking time to troubleshoot, or worse, wait on your current IT support to troubleshoot a computer issue is time and money lost. What modern offices of all sizes require is a trained staff of IT professionals to maintain and support your important infrastructure both proactively, and on demand.
In fact, a recent study by Robert Half found that the typical employee spends an average of 22 minutes per day resolving IT and computer issues. A dedicated group of professionals taking on those duties can take that time and put it back into your business’ hands.
Bitstream Technologies’ managed IT and support solutions go way beyond break-fix duties and a “when I get to it” attitude. Our comprehensive support package will have automated tools proactively monitoring, patching, and maintaining systems across your infrastructure so that a wide range of issues can be resolved as soon as they occur, even off hours. In addition, we offer phone and email support for questions, requests, and uncommon issues that our monitoring can’t spot.
With Deep Understanding Comes Effective Support
With Bitstream Technologies’ managed IT solution, comes our signature personal touch. Our staff will build a complete picture and have a deep understanding of your entire deployment within days bringing your organization on board.
Where Bitstream Managed IT excels:
- Proactive monitoring of network devices and infrastructure
- Regular operating system and software patching
- Preventative maintenance of hardware and software
- Antivirus and anti-spyware solutions
- 24×7 Phone and email support
- Remote access to resolve or troubleshoot issues as soon as they are reported
- Transparent, personalized IT plans to plot upgrade paths and future IT costs
Don’t wait another minute for your current IT support to reply to an urgent email. Contact us today for a quote on managed IT support and see how stellar support with a personal touch can improve your business productivity, reduce costs, and cut out stress.